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Privacy Policy

Last updated: 30 June 2026

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This Privacy Policy explains how Ella Damato Coaching & Advisory ("we", "us", "our") collects, uses, stores, and protects your personal information when you visit https://www.elladamatocoaching.com/ (the "Website") or otherwise interact with us, for example by booking a consultation, subscribing to our newsletter, or contacting us directly.

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We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

Ella Damato Coaching & Advisory is the data controller responsible for your personal information collected through this Website.

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Contact details:

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2. Information We Collect

We may collect and process the following categories of information about you:

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2.1 Information you provide directly

  • Name, email address, and phone number when you fill in a contact or enquiry form

  • Information you share when booking a coaching session, consultation, or call

  • Payment and billing details when you purchase a service (processed securely via our payment provider)

  • Any other information you choose to share with us, for example in emails or during sessions

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2.2 Information collected automatically

  • IP address, browser type, device information, and operating system

  • Pages visited, time spent on the Website, and referring website

  • Cookie and similar tracking data (see Section 6 below)

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2.3 Information from third parties

  • Information from scheduling tools, payment processors, or email marketing platforms we use to operate the Website and our services

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3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To provide, manage, and deliver our coaching and advisory services

  • To respond to enquiries and communicate with you

  • To process payments and manage bookings

  • To send newsletters, updates, or marketing communications, where you have consented to receive them

  • To improve our Website, services, and user experience

  • To comply with legal and regulatory obligations

  • To detect, prevent, or address fraud, security, or technical issues

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4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

  • Consent – where you have given clear consent, for example to receive marketing emails

  • Contract – where processing is necessary to perform a contract with you, such as delivering a coaching service you have purchased

  • Legitimate interests – where processing is necessary for our legitimate business interests, provided this does not override your rights and interests

  • Legal obligation – where we are required to process data to comply with the law

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5. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties in the following circumstances:

  • Service providers who support our operations, such as website hosting, email marketing, scheduling, and payment processing platforms

  • Professional advisers, including accountants or legal advisers, where necessary

  • Regulatory or law enforcement bodies, where required by law

  • Any other party with your explicit consent

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

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6. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to improve functionality and understand how visitors use the site. Cookies may include:

  • Essential cookies, necessary for the Website to function properly

  • Analytics cookies, which help us understand visitor behaviour (e.g. Google Analytics)

  • Marketing cookies, used to deliver relevant advertising, where applicable

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website.

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7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When data is no longer required, we will securely delete or anonymise it.

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8. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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9. International Transfers

Where personal data is transferred outside the UK or European Economic Area, we will ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your information in accordance with UK data protection law.

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10. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

  • The right to be informed about how your data is used

  • The right to access the personal data we hold about you

  • The right to rectification of inaccurate or incomplete data

  • The right to erasure ('right to be forgotten'), in certain circumstances

  • The right to restrict processing of your data

  • The right to data portability

  • The right to object to processing, including for direct marketing purposes

  • Rights related to automated decision-making and profiling

To exercise any of these rights, please contact us at [insert contact email]. We will respond to your request within one month, as required by law.

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If you are unhappy with how we have handled your personal data, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

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11. Children's Privacy

Our Website and services are not directed at children under the age of 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

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12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before providing any personal information.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

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14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

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